Privacy Policy

How personal information is collected, used and protected.

Mint Competitions Website: https://mintcomps.co.uk Last Updated: 28 October 2026

1. Introduction

Welcome to Mint Competitions.

At Mint Competitions (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, register an account, enter competitions, make payments or interact with our services.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

By using our website, you acknowledge that you have been provided with this Privacy Policy.

2. Who We Are

Mint Competitions operates an online prize competition platform offering customers opportunities to enter prize draws, instant-win competitions and promotional giveaways.

Business Name: Mint Competitions Website: https://mintcomps.co.uk Privacy Contact: [Insert contact email] Business Address: [Insert full business address]

For the purposes of UK data protection legislation, the business or legal entity operating Mint Competitions is the data controller responsible for the personal information described in this policy.

3. Information We Collect

We may collect the following categories of personal information.

Account Information

When you register an account, we may collect:

Full name
Email address
Telephone number
Date of birth
Postal address
Account login credentials
Account preferences

Competition Entry Information

When you enter a competition, we may collect:

Competition titles
Ticket numbers
Entry dates and times
Number of entries purchased or submitted
Payment and transaction references
Competition results
Prize allocation and winner information
Free postal entry details

Payment Information

When you make a payment, we may collect or receive:

Transaction amounts
Payment status
Payment references
Billing details
Refund information
Credit wallet and cash wallet transactions

Payments are processed using authorised third-party payment providers.

We do not intentionally store complete payment card numbers or card security codes on our own systems.

Technical Information

When you visit our website, we may automatically collect:

IP address
Device type
Browser type and version
Operating system
Website usage information
Login activity
Security and diagnostic information
Cookie identifiers, where applicable

Communications

If you contact us, we may retain your messages, enquiries, complaints and correspondence to help us provide customer support and maintain appropriate records.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

Creating and managing customer accounts.
Processing paid and free competition entries.
Allocating competition ticket numbers.
Operating instant-win competitions and prize draws.
Identifying and contacting winners.
Verifying eligibility and age requirements.
Delivering prizes and processing cash or credit winnings.
Processing payments, refunds and withdrawals.
Sending essential account and competition notifications.
Responding to customer enquiries.
Preventing fraud and misuse of our services.
Maintaining website security.
Improving website functionality and customer experience.
Complying with applicable legal and regulatory obligations.
Sending promotional communications where permitted by law.

5. Our Legal Basis for Processing Data

Under the UK GDPR, we must have a lawful basis for processing personal information.

We rely on the following lawful bases where applicable.

Performance of a Contract

We process information necessary to provide our services, including account registration, competition entries, payments, prize allocation and fulfilment.

Legal Obligation

We may process information where necessary to comply with applicable laws, including tax, accounting and data protection requirements.

Legitimate Interests

We may process information where necessary for legitimate business purposes, such as fraud prevention, website security, customer support and service improvement, provided those interests are not overridden by your rights and freedoms.

Consent

We rely on consent where required, including for certain marketing communications and non-essential cookies.

You may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

6. Competition Entries and Winners

When you enter a competition, your personal information is used to register your entry and determine eligibility.

Each valid entry is assigned a ticket number or equivalent entry identifier.

Where a competition uses an automated or independently verifiable draw system, the information necessary to conduct and verify the draw may be processed by our technology providers.

If you win a prize, we may contact you using the details registered to your account.

We may request additional information where reasonably necessary to verify your identity, confirm eligibility or arrange prize delivery.

Winner Announcements

We may publish limited winner information to demonstrate that our competitions are genuine and transparent.

This may include:

Winner’s first name and surname initial, or another display name selected where available.
General location, such as town or county.
Competition won.
Prize awarded.
Winning ticket number.

We will not publish your full postal address, personal telephone number or email address.

Winner photographs, testimonials or additional promotional content will only be used where we have an appropriate lawful basis and any required permissions.

7. Free Postal Entries

Customers entering competitions through our free postal entry route are required to provide sufficient information to identify themselves and process their entries.

This may include their name, address, email address, telephone number, date of birth and chosen competition.

Postal entry information is used to validate entries, allocate ticket numbers and administer the relevant competition.

Valid free postal entries are processed in accordance with our competition rules and applicable terms.

8. Payments and Wallet Balances

Mint Competitions may provide customers with account wallet functionality, including promotional credit and cash winnings.

We may maintain records of:

Credit issued and redeemed.
Cash prizes awarded.
Wallet balances and transactions.
Withdrawal requests.
Refunds and payment adjustments.

Payment processing services may receive information necessary to complete transactions and comply with payment security requirements.

We use payment providers that maintain their own privacy and security practices.

9. Marketing Communications

We may send promotional emails or other marketing communications relating to:

New competitions.
Special offers.
Free giveaways.
Promotional credit.
Upcoming draws.
Mint Competitions news and updates.

We will only send electronic marketing where we have an appropriate legal basis and comply with PECR, including obtaining consent where required.

Where the law permits marketing to existing customers without separate consent, we will provide appropriate opt-out opportunities.

You can unsubscribe from promotional emails at any time using the unsubscribe link or by contacting us.

Unsubscribing from marketing will not prevent you from receiving essential transactional communications, such as payment confirmations, security notifications or prize notifications.

10. Cookies and Analytics

We use cookies and similar technologies to operate our website, maintain security and improve user experience.

With your consent, we may also use optional analytics or advertising technologies.

You can manage your cookie preferences through our website’s cookie settings.

For further information, please read our Cookie Policy.

11. Sharing Your Information

We do not sell your personal information to third-party advertisers.

We may share personal information with trusted service providers where necessary to operate our business.

These may include:

Website hosting and infrastructure providers.
Payment processing companies.
Email delivery and communication providers.
Competition draw and verification technology providers.
Website analytics providers.
Prize suppliers and delivery companies.
Professional advisers.
Law enforcement or regulatory authorities where legally required.

We require service providers acting on our behalf to handle personal information appropriately and maintain suitable safeguards.

Some third parties may act as independent data controllers for their own processing activities.

12. International Data Transfers

Some of our technology and service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that an appropriate transfer mechanism or safeguard is in place where required by UK data protection law.

This may include UK adequacy regulations, the International Data Transfer Agreement or an applicable UK Addendum to standard contractual clauses.

13. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, security and dispute-resolution requirements.

Retention periods depend on the type of information.

For example:

Account information may be retained while your account remains active.
Competition and transaction records may be retained for accounting, verification and dispute purposes.
Marketing preferences may be retained to respect consent and unsubscribe requests.
Customer support records may be retained for a reasonable period after an enquiry has been resolved.
Security logs may be retained for a limited period appropriate to their purpose.

When information is no longer required, we will securely delete or anonymise it, unless continued retention is legally necessary.

14. How We Protect Your Information

We use appropriate technical and organisational security measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These may include:

Encrypted website connections.
Secure account authentication.
Access controls for administrative systems.
Restricted access to customer information.
Secure payment processing.
Security monitoring and fraud prevention.
Appropriate backup and recovery procedures.

No internet-based service can guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

15. Your Data Protection Rights

Under UK data protection legislation, you may have the right to:

Right of Access – Request a copy of the personal information we hold about you.

Right to Rectification – Request correction of inaccurate or incomplete information.

Right to Erasure – Request deletion of your personal information in certain circumstances.

Right to Restrict Processing – Request that we limit certain uses of your information.

Right to Object – Object to certain processing, including direct marketing.

Right to Data Portability – Request transfer of certain personal information in a structured, commonly used format.

Right to Withdraw Consent – Withdraw consent where processing relies on consent.

You also have rights relating to certain types of automated decision-making.

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, please contact us using the details provided in this policy.

We will normally respond to valid requests within one month, subject to any lawful extension.

16. Automated Processing and Fraud Prevention

We may use automated systems to allocate tickets, identify winning entries, process eligible instant wins and detect potentially suspicious activity.

Automated processing may also support account security and the prevention of fraudulent transactions.

Where automated decisions have legal or similarly significant effects, we will comply with the applicable UK GDPR requirements, including providing relevant information and safeguards where required.

17. Children’s Privacy

Mint Competitions is intended for individuals aged 18 or over.

We do not knowingly permit individuals under 18 to register accounts or enter competitions.

If we become aware that an account has been created by someone under 18, we may take appropriate action, including restricting or closing the account and deleting information where appropriate.

18. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and payment services.

We are not responsible for the privacy practices of websites operated by third parties.

We encourage customers to review the privacy policies of any external websites they visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices or legal requirements.

Any updated version will be published on this page with a revised last updated date.

Where required by law, we will provide additional notice of material changes.

20. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can investigate and respond.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Website: https://ico.org.uk

21. Contact Us

For privacy-related questions, data access requests or requests to exercise your rights, please contact:

Mint Competitions Website: https://mintcomps.co.uk Email: [Insert privacy contact email] Address: [Insert full business address]

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